About Julian

Julian Harris has over 18 years customer service and contact centre experience in both the public and private sectors.He has a proven track record of developing and managing large-scale change projects and is a specialist in the field of operational management and process innovation.

Julian has extensive experience in designing and managing multifunctional customer service operations, with direct accountability for   over 600 staff. His experience spans contact centre set ups and relocating existing operations. Julian has international experience across the United Kingdom and Australia.