Peak 247 Call Centre has been appointed to NSW’s Local Government Panel (LGP115-2)
We are excited to announce that we have recently been appointed to LGP115-2 as a pre-qualified supplier for NSW local government.
Our specialist local government call centre and highly experienced staff are here to support your council with handling after hours and overflow calls from your communities. Click on the links below to find out more about how we can help.
We provide customer service to your community when you can’t. 34 organisations across Australia, including 26 councils, already use our time-tested and quality standard verified (ISO9001:2015) service.
In NSW, we currently assist Berrigan Shire Council, Cumberland City Council, Queanbeyan–Palerang Regional Council and Inner West Council. 
“[Peak 247 were] very easy to deal with during the initial set up phase and very accommodating and professional during the operational phase.”
- Queanbeyan Palerang Regional Council
"Peak were fantastic at handling the calls… incredibly helpful… you [Peak] have taken the time to understand Council’s needs....Your team were professional and very pleasant… your team provides a very professional service.”
- Inner West Council
Our call centre service is designed specifically to meet the needs of local government. We train our staff to truly understand the business of councils and the needs of their communities. Our people have a clear understanding of the values and intricacies of working in local government and are trained to provide the feel of a friendly, reliable and local service. With a focus on the importance of the customer experience, our service is flexible, personalised and enhances service to your community.
For more information on the services Peak 247 offer, contact Executive Director People and Customer, Julian Harris, at jharris@wearepeak.com.au