Course Outline
Download Full Course Outline (PDF)Performance management and feedback are vital components of any manager's role. This workshop is designed to highlight the importance of practising effective performance management (an ongoing process), rather than simply performance appraisal (completing that performance appraisal once or twice a year – or less!).
If you don’t already recognise the importance of effective performance management, you will by the end of this workshop. Participants will feel valued and recognised and more likely to assist in achieving council’s goals and objectives.
Topics include:
- Learnings and applications
- Self-evaluation of Performance Management
- From Performance Appraisal to Performance Management
- Organisational culture
- The Performance Management cycle
- Understanding Performance Management
- Setting SMARTA goals
- Aligning goals with org. goals and KPIs
- Communicating expectations
- The G.R.O.W. coaching model
- Training and developing staff
- The Johari window
- Reward and recognition
- Managing poor or unsatisfactory performance
- Providing effective performance reviews
Upcoming Dates:
8 October 2024, 9am-10am
Virtual Delivery or Inhouse training available