Course Outline
Download Full Course Outline (PDF)Who should Attend?
Council staff that want to better understand stakeholder interests and to develop systems that will build communication strategies as a valuable source of information for the community and stake holders. This program is designed to assist in the design of effective communications and strategies to better understand and manage emerging issues.
Learning Outcomes
- How to monitor the media focus on positive council initiatives
- Proactive communication
- Improve understanding of stakeholder issues
- Develop early detection and management systems before they become a problem
Short Course details
| Short Course Topics | |
|---|---|
| Reputations, emerging issues and risk management | |
| Scanning and assessing issues against risk for Council | |
| Managing risk: developing proactive communications | |
| • Monitoring and assessing Council’s reputation | |
| Delivery | |
| Our instructor-led training course provides participants with an interactive session including group discussions, case study reviews and Question and Answer sessions. Our trainers can customise or tailor the course to your specifications or needs and deliver in-house providing you with a cost-effective and efficient training session. | |
| Duration & location | |
| Our standard structure for this workshop is 1 full day and can be delivered in any metropolitan or regional area of Queensland. Customisation is available based on individual council requirements. | |
| Fees & Inclusions | |
| Please contact Peak Services for course fees or a proposal for onsite/inhouse training | |
Upcoming Dates:
Call Peak Training to book your workshop. (07) 3000 2148