Course Outline
Download Full Course Outline (PDF)Out of all the possible things that are need our attention as a manager, did you know there are about eight (8) learnable disciplines that will make all the difference.
This methodology is primarily used for problem-solving in quality management and was originally developed by Ford Motor Company.
Course Topics
Our course topics include:
- 7 habits + 1
- The one thing – key questions
- Feedback is the breakfast of champions
- Working smarter or harder? Both actually!
The goals of this method are to find the root cause of a problem, develop containment actions to protect customers and take corrective action to prevent similar problems in the future.
Upcoming Dates:
Call Peak Training to discuss. (07) 3000 2148